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Interaction with the Supervisor Test

Say: Let’s try the first problem.

Number 1. If another worker asks you for some help doing a job, you should:

  1. ignore the worker.
  3. try to help the worker.

Repeat the item.

Examiner and proctor should check the examinees' responses to see that only one response has been circled.

Say: If another worker asks you for some help doing a job, you should try to help the worker, so you should have circled 'c.'

Demonstrate by circling 'c' on an answer sheet.

Say: Let's do Number 2.

Number 2 If another worker says you are doing your work wrong, you should:

  1. ask what's wrong.
  2. ignore the worker.
  3. take a break.

Repeat the item.

Examiner and proctor should check examinees' responses to see that only one response has been circled.

Say: If another worker says you are doing your work wrong, you should ask what's wrong, so you should have circled 'a.'

Now let's do Number 3.

Number 3. If you are bothered by other workers being noisy, you should:

  1. stop working.
  2. talk to a friend.
  3. continue working.

Repeat the item.

Examiner and proctor should check the examinees' responses to see that only one

answer has been circled. Say: If you are bothered by other workers being noisy, you should continue

working, so you should have circled 'c.'

Do you have any questions?

Pause and answer any questions. After all, questions are answered, proceed with the test.

Say: Now we're ready to start the test. This test is about getting along with people at work. Some of the questions will be easy and others will be hard. Be sure to answer all of the questions, even if you have to guess.

We will start with Number 1 on the other side of your answer sheet. On these problems, I won't be telling you which answer is best. Wait until I read the problem two times and then choose either 'a,' 'b' or 'c. Remember, there is only one best answer to each problem.

Go to the next page for the test items.

Test Items

Number 1. If you broke a machine because you didn't follow your supervisor's instructions, you should:

  1. try to fix the machine yourself
  2. ask your supervisor for help
  3. ask another worker for help

Repeat the item.

Number 2. If you are assigned a new job and are having a hard time working fast enough, you should;

  1. Ask your supervisor
  2. say you can’t handle the work
  3. ask to go back to your old job.

Repeat the item.

Number 3. If you are having trouble doing a job because you didn't listen to your supervisor's instructions, you should:

  1. keep trying to do the job.
  2. ask your supervisor to repeat the instructions.
  3. ask another worker for help.

Repeat the item.

Number 4. If your supervisor tells you to supervise other workers and you don't think they will mind you, you should:

  1. try to supervise them.
  2. ask if someone else can do it.
  3. refuse to supervise them.

Repeat the item

Number 5. If your supervisor shows you some mistakes you are making on your job, you should:

  1. say the job is too hard.
  2. ask to be shown the right way.
  3. ask for a different job.

Repeat the item

Number 6. If your supervisor tells you to work on a machine that you think is dangerous, you should:

  1. ask how to use the machine safely.
  2. ask for a different job.
  3. say you don't want to do the job.

Repeat the item.

Number 7. If you think the machine you are using is broken but your supervisor says it isn't, you should:

  1. use the machine as it is.
  2. show your supervisor what is wrong.
  3. quit using the machine.

Repeat the item.

Number 8. If you come to work late and your supervisor says you have to get to work on time, you should:

  1. say other workers come late.
  2. say you'll get your work done.
  3. say you won't be late again.

Repeat the item.

Number 9. If you think you are going to lose your job because you aren't working fast enough, you should:

  1. ask your supervisor if you will lose your job.
  2. tell your supervisor you are being treated unfairly,
  3. ask your supervisor how to work faster.

Repeat the item.

Number 10. If you need to talk with your supervisor but she's on break, you should:

  1. ask your supervisor if you will lose your job.
  2. tell your supervisor you are being treated unfairly,
  3. ask your supervisor how to work faster

Repeat the item.

Number 11. If your supervisor asks you to do a favor that you don't want to do, you should:

  1. say you don't have time.
  2. ask if someone else can do it.
  3. do the favor.

Repeat the item.

Number 12. If you are whistling and it bothers your supervisor, you should:

  1. say you didn't know whistling bothered him.
  2. say you like to whistle.
  3. whistle very softly.

Repeat the item.

Number 13. If you are doing your job wrong and your supervisor asks why you haven't asked for help, you should:

  1. ask your supervisor for help.
  2. keep quiet.
  3. say you didn't want help.

Repeat the item.

Number 14. , If your supervisor asks you to play softball after work and you don't want to you should:

  1. ask why you should do it.
  2. say you don’t have to.
  3. say, "No, thank you.”

Repeat the item.

Number 15. If you have finished your work and are reading a magazine and your supervisor says you shouldn't read magazines during work time, you should:

  1. ask for more work.
  2. ask why not.
  3. say you are done with your work.

Repeat the item.

Number 16. If you have finished your work and your supervisor says you should tell him when you're out of work, you should:

  1. say you didn't want to bother him.
  2. apologize to your supervisor.
  3. ask for more work.

Repeat the item.

Number 17. If you are having a hard time working because you are worried about a family problem, you should:

  1. ask to go home.
  2. tell your supervisor the problem.
  3. take a break.

Repeat the item.

Number 18. If you break a machine by being careless, you should:

  1. ask another worker for help.
  2. tell your supervisor what happened.
  3. try to fix the machine yourself.

Repeat the item.

Number 19. If your supervisor says you are doing your job wrong you should:

  1. ask to be shown the right way.
  2. apologize to your supervisor.
  3. say that's how you were taught.

Repeat the item.

Number 20. If you have run out of work and don't know what to do, you should:

  1. ask your supervisor for more work.
  2. act like you're busy.
  3. take a break.

Repeat the item.

Number 21. If your supervisor moves you from a job you like to one you don't, you should:

  1. ask why you have to move.
  2. say you liked the first job.
  3. refuse to move.

Repeat the item.

Number 22. If you are talking to another worker and your supervisor says it's bothering others, you should:

  1. ask who you are bothering.
  2. talk quietly
  3. go back to work.

Repeat the item.

Number 23. If your supervisor is angry because you brought him the wrong tool, you should:

  1. ask him to calm down
  2. walk away.
  3. ask what he wants.

Repeat the item.

Number 24. If your supervisor tells you to work on a new job that you don't know how to do, you should:

  1. ask her to explain the job.
  2. say you dont want to do the new job.
  3. ask another worker for help.

Repeat the item.

Number 25. If your supervisor gives you several instructions and you forget one, you should:

  1. ask another worker for help.
  2. ask him to repeat the instructions.
  3. ask for a different job.

Repeat the item.

Number 26. If you are unhappy because your supervisor told you to do a new job, you should:

  1. ask why you have to do it.
  2. say you want to do your old job.
  3. ask your supervisor to explain the new job.

Repeat the item.

Number 27. If you lose some work materials and your supervisor says you will have to pay for them, you should:

  1. say you don't have the money.
  2. talk to your supervisor's boss.
  3. ask to make up the loss another way.

Repeat the item.

Number 28. If you are talking to another worker and your supervisor asks why you aren't working, you should:

  1. say you are taking a break.
  2. say you'll get your work done.
  3. say you won't do it again.

Repeat the item.

Number 29. If you cleaned some shelves and your supervisor says they are still dirty, you should:

  1. say you already cleaned them,
  2. ask how to clean them.
  3. say the shelves are clean enough.

Repeat the item.

Number 30. If your supervisor says that you didn’t get promoted to a higher paying job you wanted, you should:

  1. keep quiet.
  2. ask how to get promoted,
  3. ask for a raise in your present job.

Repeat the item.

Number 31. If your supervisor tells another worker to work beside you and you think there is not enough room, you should:

  1. give the worker your place.
  2. ask why the worker has to be there.
  3. move over as best you can.

Repeat the item.