- Grant was hired to be a mechanic at an automobile repair shop but all he did was clean up. He went in to work on his birthday hoping that he would get to do mechanical work. Grant was very disappointed when he realized that he wasn't going to be allowed to work on the cars that day.
Effective 3
- Make an appointment with the boss to talk about what you need to do to start working as a mechanic
- Tell the boss that you are very frustrated about not doing what you were hired to do and ask what you can do about it.
Fair 2
- Ask the boss if you could work on cars since it is your birthday.
Ineffective 1
- Do what you're told no matter what there is nothing you can do to get a different job.
- Go to the boss and ask for the day off
- Pretend that you're sick and walk out.
- Start doing the job you want anyway.
- Tell the boss that you won't do clean-up anymore.
- Pick a fight with the boss or a co-worker over anything
- Quit the job on the spot
- Terry brought his radio to listen to at work. The boss told Terry that he couldn't play the radio but Terry wanted to listen to a particular show
Effective 3
- Do what the boss says and put the radio away in your locker so you won't listen to it.
- Ask the boss if it's ok to listen to the radio if you use your headphones
Fair 2
- Ask the boss if you can take a break to listen to the show.
- Ask the boss if you can play the radio very softly.
Ineffective 1
- Try to make a deal with the boss to listen to stations /he likes
- Talk a co-worker into playing the show so you can listen to it
- Act like you hear the boss and play the radio anyway
- Yell at the bots that listening to the radio won't make any difference to the work
- Threaten to beat up the boss if you can't listen to the show
- James worked at a restaurant stocking the salad bar. One night he was talking to his co-workers and didn't have time to restock the salad bar before the dinner rush. His boss got mad and yelled that James was going to have to pay attention to his job. James got angry about the comment.
Effective 3
- Stop and apologize to the boss for not doing your work
Fair 2
- Say nothing to the boss and go back to work
- Be sarcastic to the boss, tell him/her that you will do anything to keep your wonderful jobs.
Ineffective 1
- Don't say anything but let the boss know you are angry by giving him/her dirty looks.
- Become physically sick in response to the situation
- Lie, tell the boss that you were talking to the co-workers about how to do the job
- Lie, tell the boss that you weren't working because the co-workers kept you from the boss
- Quit the job, you don't need to take that abuse from the boss
- Get angry at the boss over the comment and yell back.
- Destroy parts of the salad bar to show how angry you am
- Penny worked as a janitor in an office building. One night the boss told her to clean an office that Penny had just finished because it wasn't cleaned properly. Penny was very tired and did not want to do the job again.
Effective 3
- Follow the boss's instructions and do the job over
Fair 2
- Ask the bass to show you what you did wrong and ask if you can redo only those areas.
Ineffective 1
- Ask the boss if you can do the job another day
- Tell the boss that you are going to need some help to do the job again
- Agree to do the job, but let the bass know you are unhappy about having to do the work over.
- Act like you are trying to do the job, but don't work too hard.
- Ask a co-worker to clean the office for you.
- Explain to the boss that you are tired and won't do the job over.
- Lie to the boss, say that you are too sick to do the job.
- Tell the boss that the office is clean enough and doesn't need to be cleaned again out the job.
- Tell the boss you're done working and won't clean the office again
- John was told by his boss that he couldn't wear jeans on the job. John didn't think that she had the right to tell him how to dress.
Effective 3
- Apologize and promise not to wear jeans again
- Ask the boss in a polite way why you can't wear jeans
Fair 2
- Try to talk the boss into letting you wear the jeans by explaining that jeans make sense for you to wear to work
Ineffective 1
- Talk other co-workers into complaining to the boss about the dress code
- Ask another supervisor your boss as the authority to tell you what to wear
- Have your parents call the boss to talk about the way you should dress for work
- Swear at the boss and say that she doesn't know what today's styles are.
- Quit the job on the spot
- Tom worked as a stocker in a grocery store. He was sorting cans when his boss told him he was doing the job wrong. Tom got mad and told the boss to do the job himself. The boss got angry and told Tom he was fired. Tom regretted his outburst and didn't want to lose his job
Effective 3
- Apologize to the boss and ask for the job back
- Tell the boss that if you are given your job back, you will be the best worker there ever was
Fair 2
- Apologize to the boss but don't stoop into begging for your job back.
- Explain to the boss that you were having a bad day and not in the mood to have someone confront you
Ineffective 1
- Lie to the boss, make up a story about a tremble personal problem you are having to make him/her
- Feel sorry for you.
- Walk off the job, there is nothing you can do and you won't ever get the job back.
- Confront the boss angrily about losing your job
- Mary's boss corrected her for mistakes in her work. Mary was very concerned and wanted to keep the boss happy. She asked him several times during the day if her work was OK. Finally, the boss got angry and said "Mary you're really bothering me!"
Effective 3
- Apologize and explain to the boss that you were just checking to be sure that you did your work correctly
Fair 2
- Don't say a word to the boss just go back to work before she really gets angry
Ineffective 1
- Go back to work and let the boss know how upset you are by giving him/her dirty locks
- Become upset and cry to show the boss how sincere you are in working hard boss.
- Became physically sick in response to the comment by the boss.
- Wait till the boss tums around and give him/her the finger
- Complain loudly to your coworkers about the boss.
- Get angry at the boss and yell at him/her because you were only trying to do your job properly
- Daryl worked as a stocker in a large storehouse. He worked very hard to reorganize the storehouse and had it torn up one day when his boss came in. His boss got angry and demanded to know what he was doing. Daryl was upset because he was trying his best to be a good worker.
Effective 3
- Calmly explain to the boss how you are trying to improve the workplace
- Apologize for making a mess and ask the boss for advice on getting the place back together
Fair 2
- Try to avoid getting angry at the boss, feeling him/her that you can't talk right now because you're frustrated
Ineffective 1
- Tell the boss in no uncertain terms that you are angry over being spoken to that way and expect an apology
- Yell at the boss that she is being unfair because you are working harder than anyone has a right to expect.
- Lie, tell the boss you don't know what is going on because you just walked in.
- Quit the job because you never be able to satisfy the boss no matter what you do
- Tell the boss to find someone else to do the job and storm out.
- Punch the boss for being inconsiderate.
- Tammy's boss couldn't find his pack of cigarettes. He accused Tammy of taking them. Tammy didn't steal the cigarettes and was angry that the boss had accused her of stealing
Effective 3
- Calmly explain to the boss that you didn't take the cigarettes
Fair 2
- Tell the boss to talk to your co-workers because they took the cigarettes
- Tell the boss in no uncertain terms that she was wrong in accusing you.
- Walk away from the boss to avoid saying something you'll regret.
Ineffective 1
- Give the boss the finger when she turns away.
- Demand that the boss apologize to you in front of all the workers
- Throw a tantrum to really show the boss how angry you are
- Quit, you don't want to work for a jerk like that Blow up at the boss
- Becky worked at a retail store. She was given three directions at the same time by her boss. She was able to remember the first set of directions but forgot the others. She didn't want to appear dumb and didn't want to ask the boss to repeat what she had said.
Effective 3
- Explain that you didn't understand the job and ask the boss to write down the directions
Fair 2
- Try to get a co-worker to help you.
- Try to do the job the best way you know how.
- Wait until the boss checks on you to ask for help
Ineffective 1
- Lie, tell the boss you can't do the job because some equipment is broken.
- Complain to the boss that nobody could do the job.
- Become frustrated and blow up at the boss when she checks on you.
- Frank worked in a grocery store sorting cans and bottles. After he had been working there for some time and was doing well Frank asked the boss for a change in hours and scheduling. The next day the boss acted like the conversation had never occurred and no changes took place. Frank was very frustrated over the boss's lack of responsiveness to his request.
Effective 3
- File a writer request for a change in your work hours and scheduling.
Fair 2
- Go to a co-worker who has been there for a long time and ask for advice on how to handle the situation
- Go back to the bass again and politely ask for the schedule change.
- Do not say a word to the boss, she has the final authority over you and you should abide by his/her decision.
Ineffective 1
- Complain to your co-workers about how unfair the boss is.
- Bug the boss about the schedule every time you have a chance.
- Complain to the bossās supervisor about the situation.
- Sarcastically ask the boss how the new schedule is coming.
- Tell the boss that you refuse to do any more work until your schedule is changed.
- Blow up at the boss for not listening to you.
- Quit the job.
12. Sam's boss told him to stay late at work and help finish a rush job. Sam had made plans to meet some friends and told the boss that he wouldn't stay late. His boss seemed disgusted and told Sam that if he left work his job was going to become very hard.
Effective 3
- Call your friends to make other arrangements and then do the best work you can.
- Try to negotiate to do the extra work some other time.
- Explain to the boss that you have already made plans and don't want to stay.
Fair 2
- Tell the boss that you will stay and help out but tell him/her in no uncertain terms that you never want to be threatened about losing your job again
Ineffective 1
- Stay at work and do what you are told but act like you are really mad at the boss. Ā Ā Ā Ā Ā ā¢Complain to the boss's supervisor about the order to work late.
- Go ahead and leave work early, the boss can't make you stay later than the regular time.
- Pretend you are sick to get out of work.
- Cry and tear at your clothes to show the boss how upset you are over the situation.
- Tell the boss to "shave and quit.
- When Frances started her new job, her boss showed her what she was to do. The boss was in a hurry. however, and didn't have the time to make sure Frances understood the directions. As Frances wasn't clear on what to do, she worked very slowly and carefully to make sure she did the job correctly. When the boss came back, he was angry at Frances because she had worked so slowly.
Effective 3
- Explain to the boss that you were doing the best you could to avoid making a mistake.
Fair 2
- Take the criticism, but after the boss leaves ask a co-worker for help.
- Apologize to the boss, but don't say that you don't understand the directions.
Ineffective 1
- Keep your anger inside you no matter how upset you are.
- Tell the boss that the problem is all his/her fault since you didnāt get enough help to begin with
- Walk off the job to avoid the boss
- Lie, the boss that you just took over from another worker who was the problem.
- Become upset and throw a tantrum over the unfair treatment Quit the job.
- Blow up at the boss and yell at him/her for being unfair
- Todd was given directions by his boss about how to do a new job. The boss was in a hurry and talked very quickly. Todd got confused and asked his boss the same questions about the job several times. The boss got angry and told Todd to pay attention. This made Todd angry
Effective 3
- Apologize to the boss and explain that you need to have the directions repeated.
Fair 2
- Wait until the boss leaves and ask a co-worker to tell you what to do.
- Go to the boss' supervisor and complain about the way you were treated.
Ineffective 1
- Just take it, donāt say anything to the boss, and keep trying to do the job.
- Have your parents talk to the boss about the problem.
- Walk out, you donāt deserve to be treated that way.
- Be sarcastic, and tell the boss that nobody could understand the directions when s/he talks that fast.
- Quit the job.
- Michelle got a new job as a waitress. After Michelle arrived at work on Friday night the boss told her that she had to help close up the restaurant. Michelle didnāt want to help because she had a date but her boss was very insistent that she work late.
Effective 3
- Agree to work late and call to reschedule the date.
Fair 2
- Try to negotiate with the boss to close up some other night.
- Explain that you can't work late because you already have plans.
Ineffective 1
- Agree to work late but let the boss know you are really angry about it and don't expect it to happen again.
- Tell the boss that you are now so another worker should close up.
- Pretend you are sick to get out of work
- Cry and become upset: it is unfair of the boss to expect you to stay late.
- Quit the job.
- Blow up at the boss and threaten him/her if you are made to stay.
- Pat's boss gave him two different tasks to do. Pat had a hard time deciding which job needed to be completed first and chose to start the job he thought was most important. After awhile the boss checked on him and became angry because she had wanted Pat to start with the other task.
Effective 3
- Apologize to the boss and explain what you did and why you chose the other job to do first
Fair 2
- Wait until the boss leaves and ask some co-workers for help to get caught up
Ineffective 1
- Be polite and listen, but tell the boss that you start the other job just as soon as you finish this one
- Just take the abuse from the boss.
- Tell the boss in no uncertain terms that the problem is his/her because you were not given good direction.
- Get angry at the boss and yell at him/her since you were just trying the best you could
- Ignore the boss and just keep working on the first job.
- Joe was offered a new job that started right away. He went to his boss and told his ham the next day would be his last. Joe's boss got mad at him and said that Joe had to give at least 14 daysā notice before he could leave the job.
Effective 3
- Try to negotiate an arrangement where you do both jobs for a period of time
- Call your new boss and negotiate starting the job in two weeks.
Fair 2
- Plead with your current boss to let you start the new job.
Ineffective 1
- Tell your current boss that it is too bad you can't give 14- days notice and walk out
- Call the new boss and tell him/her you can't take the job.
- Agree with your current boss but leave the office and start the new job anyway without further discussion Become physically
- sick because you will not be able to start the new job.
- Threaten to get even with your current boss if she won't let you take the new job.
- When Tony quit his job, his boss gave him a paycheck that was half of the amount he should have earned. Tony thought that he was being taken advantage of by the boss and was angry.
Effective 3
- Go in and talk to the boss about the problem in a calm manner to try to reach an acceptable solution
Fair 2
- Have your parents talk to the boss about the problem
Ineffective 1
- Talk to your old co-workers about what a jerk the boss is.
- Bitch yells, and complain to the boss about the situation.
- Feel awful because you have been taken for the money.
- Forget about the money because there is nothing you can do to get it back.
- Steal the amount of money you're owed.
- Threaten to hurt the boss if you don't get the money.
- Paul worked part-time and went to school full-time. He wanted to take time off work for spring vacation, but his boss told him he would be fired if he took the time off. Paul was angry because he felt that his boss owed him the time off and he would really miss the vacation time with his friends.
Effective 3
- Explain the situation to the boss and apologize for any misunderstandings.
- Try to talk the boss into letting you have two or three days off instead of the entire.
Fair 2
- Miss the vacation because there is nothing else you can do.
Ineffective 1
- Try to trade work days with a co-worker and go anyway.
- Ask your parents to talk to the boss about your vacation.
- Accept the boss's decision but let him/her know that you are angry by giving dirty looks and throwing materials around.
- Lie, when the time comes just call in sick.
- Tell the boss you will quit unless you can have the time off.
- Get angry and yell at the boss for treating you unfairly.
- Just take the time off anyway without taking to the boss.
- Try to get fired so you will have the time off.
- Jim had a flat tire on the way to work but there was no phone around to call in to say he would be late. Jim finally arrived at work 30 minutes late and his boss was very upset that he hadn't called in. When Jim tried to explain what had happened the boss said he didn't believe Jim's story.
Effective 3
- Let the boss calm down and then politely talk to him/her about the problem.
Fair 2
- Demand that the boss go to see the flat tire in the trunk of your car so s/he will see that you aren't lying.
Ineffective 1
- Just walk away and don't try to convince the boss you aren't lying.
- Have a co-worker go to the boss and tell your side of the story.
- Apologize and wick awayĀ Dot let the boss know you are angry about being treated. unfairly by giving him/her day looks.
- Become upset and cry over the interaction with the boss.
- Yell at the boss for not believing you when you are telling the truth.
- Laugh at the boss and walk away taking about him/her under your breath.
- Quit the job on the spot if you are going to be treated that way.
- Michelle was working at a concession stand at a fair. The stand was very busy and overwhelmed with customers. The boss yelled at Michelle to hurry up. However, the boss did not yell at any of the other workers. Michelle thought she was being singled out for unfair treatment because she was t s the youngest worker.
Effective 3
- Wait until after work and talk to the boss politely about the situation and why you think you are being singled out.
Fair 2
- Go back to work without saying a word about your feelings.
- Immediately tell the boss that you feel singled out for unfair treatment because you are the youngest worker
Ineffective 1
- Threaten to quit if the boss ever treats you like that again.
- Become sad and cry over theĀ treatment
- Let the boss know you are angry by making faces at him/her and throwing equipment around.
- Quit the job on the spot.
- Keith was hired at Dairy Queen as a cook. His boss got mad at Keith because he didn't work as fast as the cook he had replaced. Keith was doing the best he could and thought it was unfair to expect him to catch on to the job so quickly.
Effective 3
- Wait until there is a break, apologize, and tell the boss you are doing the best you can.
- Try to find out if you can do anything differently that will improve your work.
Fair 2
- Stop work immediately after the comment, apologize, and tell the boss you are doing the best you can.
Ineffective 1
- Do not say anything to the boss just keep your anger inside you.
- Tell the boss to get off your back because you are doing the best you can.
- Cry and become very upset because you will never be a good worker.
- Quit the job.
- Threaten to beat up the boss if she ever talks to you that way again.
- Peter worked outside painting houses for a contractor. One day he got very hot and tired and couldn't work as fast as his co-workers so his boss yelled at him to "hurry up." The yelling made Peter nervous and made him work even slower. The boss became even more upset and kept yelling at Peter which made the situation worse.
Effective 3
- Wait until there is a break, apologize to the boss, and explain that you are not feeling
Fair 2
- Stop work right away and explain to the boss that you are not feeling well and need to stop work.
Ineffective 1
- Just keep trying to work as good as you can but don't say anything to the boss.
- Tell the boss that you need a break but don't explain why.
- Become very sad and frustrated.
- Tell the boss that if she wants you to work faster she should get off your back.
- Become physically ill over the treatment
- Quit on the spot.
- Yell back at the boss for king on you.
- Ted worked at a department wore after school and was having a lot of trouble scheduling time to study for his final exams Ted asked his boss if he could leave early every day for one week to study for his tests. The boss told him he couldn't leave early and still keep his job. Ted became angry thinking that the boss's decision was unfair.
Effective 3
- Go back to talk to the boss about the situation again. Politely try to negotiate making the hours up on other days
Fair 2
- Study around your work schedule because there is nothing you can do to change the boss mind
Ineffective 1
- Trade schedules with a co-worker without getting permission from the boss
- Call in sick to get the time off.
- Try to get fired so you can have the time off.
- Scream at the boss over the decision.
- Leave work early anyway.
- Quit the job.
- Bruce wanted to get out of doing some work and told the boss that he had almost finished his job and asked for a break. Later his boss found out Bruce hadn't even started to do the job and was quite angry at Bruce.
Effective 3
- Admit that you had lied and say it won't happen again
Fair 2
- Tell the boss that you really needed a break and try to negotiate making up the time
Ineffective 1
- Ignore the boss and go back to work.
- Le, tell the boss you did the job but that someone else did the job over after you finished.
- Be sarcastic, tell the boss how sorry you are in an insincere fashion.
- Quit the job before you get fired.
- Yell back at the boss
- Ask what are you gonna do, fire me?
- Steve worked as a stockboy on the late shift at a grocery store. After the boss would leave for the evening, Steve's co-worker would tell him to stay late to finish the job and the co-worker would leave early. Steve knew that the co-worker was taking advantage of him but didn't know what to do because the co-worker had threatened to beat him up if Steve told the boss what was going on.
Effective 3
- Go see the boss privately to discuss the situation.
- Calmly and firmly tell the co-worker that you will not stay late anymore
Fair 2
- Decide that the next time the problem occurs you will just leave work at the usual time.
- Write an anonymous note to the boss about the situation.
- Ask your parents to call the boss and talk to him about the situation.
Ineffective 1
- Lie to the co-worker har your parents are going to start picking you up after work at the extract time you are to be done.
- Become stressed out over the situation and become sick.
- Threaten to have the co-worker taken care of if s/he makes you stay late again.
- Quit the job, there is nothing you can do about the situation.
- 1. Abe worked stocking the salad bar at a restaurant. Abe looked back as he filled the containers on the salad bar and saw a co-worker redoing the work Abe had just completed. Abe got mad because the coworker didnāt think he could do the job properly.
Effective 3
- Politely ask the co-worker if you really do need help doing the job.
- Politely tell the co-worker that you don't need help to do your job.
Fair 2
- Ignore the co-worker and work as hard as you can to do a good job.
- Apologize to co-workers for him/her having to do your job.
Ineffective 1
- Go to the boss and demand to know why the co-worker was doing your job.
- Stop doing the job if she is going to do it for you.
- Yell at the co-worker to do his/her own job.
- Cry because you are not trusted to do your job.
- Sally was working on an assembly job. While she was bending over a male co-worker grabbed her hair to get her attention. This surprised Sally and made her mad.
Effective 3
- Tell the co-worker to never touch you like that again.
- Politely ask the co-worker to apologize to you for his behavior.
Fair 2
- Go and tell me boss that the co-worker grabbed you
Ineffective 1
- Tell the co-worker to get his dirty hands off of you.
- Just ignore the coworker because he did? mean anything by the comment.
- Tell the worker you are going to have your boyfriend beat him up.
- Slap him.
- Pull hair back to show him how at feels.
- Come on to the co-worker in the hope the attention will get him to stop.
- Tina worked with a co-worker who continually made fun of her and called her names. Tina tried to ignore the worker at first but finally had had enough. She told the co-worker to please stop. The co-worker laughed and said, "I won't stop, you're too much fun to give shit to."
Effective 3
- Ignore the worker because she just wants to get you upset.
- Tell the worker that you will go to the boss with the problem d she keeps teasing you
Fair 2
- Go to the boss and ask him/her to do something about the problem.
Ineffective 1
- Go to the boss and threaten to quit unless the worker stops making fun of you
- Become upset and plead with the worker to leave you alone
- Tell her if that's the way she wants it you will start making fun of her.
- Accept that there is nothing you can do and become very sad because the lady is going to make your working to miserable.
- Have your parents talk to the worker about the problem.
- Threaten to beat up the worker are keeps making fun of you
- One of Ted's co-workers heard rumors about Ted and passed the rumors on to other co-workers. Ted became very angry at the co-worker and wanted him to stop spreading the rumors.
Effective 3
- Go to the coworker and privately ask him to stop.
Fair 2
- Joke with the workers about the rumors to make light of them.
- Confront the co-worker in front of the other workers and tell him to stop.
Ineffective 1
- Ask your boss to tell the co-worker to stop.
- Yell at the worker for spreading rumors about you.
- To get even spread rumors about the co-worker.
- Throw a fit in front of the co-worker to let him know how upset you are.
- Sabotage the worker's job so he will get into trouble.
- Beat the co-worker up.
- Ned was joking and having a good time with a co-worker during a slow period at the restaurant. However, when the lunch rush started he kept teasing the co-worker and seemed unaware of the amount of work they had to do. The co-worker turned to Ned and said. "Why the hell don't you grow up?" Ned felt bad about the comment.
Effective 3
- Go to the co-worker and apologize for your behavior
Fair 2
- Act surprised and ask the coworker what is wrong with him/her?
Ineffective 1
- Don't say a word to the co-worker and go back to work. You wit just have to feel bad about the situation.
- Let the co-worker know you are angry by giving him/her dirty looks and acting annoyed
- Tell the co-worker that that's the way it is she is no longer your friend
- Breakdown and cry because of the worker's comment.
- Yell at the co-worker for starting the incident Punch the co-worker
- Fred had a bad reputation at work because it was known he had been in trouble with the law. As a result, the coworkers tried to avoid him and refused to associate with him. Fred felt badly about the treatment.
Effective 3
- Try your best to be nice to the workers and don't talk about the rumors
Fair 2
- Talk to the boss about the problem.
- Call a meeting of the workers to talk about your past.
- Ask the boss to talk to the workers about the problem.
Ineffective 1
- Just stay away from the workers and don't associate with them in any way.
- Tell the boss you wit out unless something is done about the workers' comments.
- Become extremely sad because the workers hate you.
- Get angry and yell at the worker for being narrow-minded.
- Quit the job find and another.
- Get back at the workers by destroying their belongings.
- Stan tried to make friends with several co-workers. However, none of the co-workers were going to school and all of Stan's comments related to what he did in classes. The co-workers didn't have anything to say to him and wouldn't interact with him.
Effective 3
- Try to talk about subjects that would be more important to the co-workers
Fair 2
- Try to get advice from the boss about how to approach co-workers.
- Confront the workers about why they won't talk to you.
Ineffective 1
- Understand that the co-workers are jerks, walk away and leave them alone.
- Complain to the boss about the situation.
- Have your parents come to work to talk to the co-workers for you.
- Get mad and yell at the co-workers.
- Quit the job.
- Throw a tantrum to get the workers to talk to you.
- Get even with the workers by destroying some of their things.
- Tom's co-workers regularly gave him a hard time about his work and the fact that Tom was from the school. The teasing at first made Tom feel bad but, as time went by, it made him very angry.
Effective 3
- Go to the boss and ask for advice on how to handle the problem.
- Call a meeting of the co-workers and ask them to stop teasing you.
Fair 2
- Go to the boss and request a transfer to another work area.
Ineffective 1
- Ignore the teasing because there is nothing you can do about it anyway.
- Go to the boss and demand that the boss take care of the problem.
- Ask your parents to talk to the workers about the problem.
- Cry to show the workers how much you have been hurt by the teasing.
- Become angry and scream at the workers.
- Out the job because you will never be able to stop the teasing.
- Beat up the biggest worker to show them all that you are no one to mess with.
- Destroy some of the workers belongings to get even
- Carol worked on a factory production line finishing the assembly of a product. The workers ahead of her worked very slowly and would talk constantly. Carol was afraid that their behavior would make her look bad but she didn't know what to say to make her co-workers work harder.
Effective 3
- Politely ask the workers to work faster
Fair 2
- Go to the boss and ask to be moved to a different job because of the co-workers
Ineffective 1
- Don't say a word to the workers about the problem; it would just make them angry.
- Tell the workers to speed up because they are making you look bad.
- Go to the boss and demand that something be done about the co-worker's rotten work
- Do the co-workers' jobs at the break so you will be able to do yours when the break is over.
- Yell at the workers to get their asses in gear and work.
- Start to goof off with the Co-workers and donāt do your own work.
- Threaten to get the co-workers if they donāt shape up.
- Charles was to work with a co-worker to clean out sawdust from a machine. They worked for 5 minutes and then the co-worker took a long break leaving Charles to do the work alone. Charles was mad because he got stuck doing the job.
Effective 3
- Stop and tell the co-worker that you have done your share and she can do the rest.
Fair 2
- Tell the co-worker that you will go to the boss unless she does his/her share
- Go to the boss and ask to be transferred so you don't have to work with the co-worker.
- Try to do the whole job yourself.
- Do what you think is fair and walk away without saying a word about the job to the co-worker.
Ineffective 1
- Go to the boss and demand that something be done about the co-worker.
- Yell at the co-worker to get off his ass.
- Become angry and stomp away from the work area.
- Stop and goof off too.
- Threaten to beat up the co-worker unless she helps out.
- Martha was telling dirty jokes on the job. One of her co-workers took offense at the jokes and told Martha to stop talking.
Effective 3
- Apologize and stop making the jokes
Fair 2
- Keep telling jokes but make sure the co-worker is not around.
- Write an apology to the worker about the situation.
Ineffective 1
- Talk to your boss about how to handle the situation.
- Ask the boss if you can be assigned to work somewhere else away from the co-worker.
- Tell the co-worker that she doesn't have to listen to the jokes.
- Make fun of the co-worker for being a prude.
- Become very upset and nervous because the coworker doesn't like your jokes.
- Keep telling the jokes so you can really bug the co-worker
- Ed was asked by his co-worker to stop whistling Ed agreed to stop at first but then continued to whistle just to irritate the co-worker. Finally, the co-worker turned to Ed and screamed at him to stop
Effective 3
- Apologize and stop whistling, you've made him mad enough.
Fair 2
- Talk to your boss about how to handle the problem.
- Write an apology to the co-worker about the situation
Ineffective 1
- Yell back at the worker to mind his own business.
- Tell the co-worker to mind his/her own business.
- Go to the boss and say that the co-worker is picking a fight with you.
- Keep whistling to bother the co-worker.
- Punch the co-worker in the face for yelling at you.
- Beth was working at a concession stand. A co-worker said something to Beth that she didn't hear so the co-worker hit Beth on the arm to get her attention. Beth got mad and backhanded her saying "Don't you ever touch me again, you bitch!" The co-worker became very angry and came at Beth.
Effective 3
- Go to the boss to have him/her talk to both of you about the problem.
- Apologize and walk away. You don't want to get into a fight on the job.
Fair 2
- Go right to the boss and say that the worker tried to pick a fight with you when you were helping her work
Ineffective 1
- Scream at the worker to stay away from you.
- Cry and become extremely upset because of the situation.
- Throw a wild tantrum in front of the woman to let her know that you are no one to mess Ineffective 1 with.
- Tell the woman that you are sorry for having reacted the way you did.
- Stand still and let the worker hit you. Don't fight back
- Hit the woman in the face
- Jim had a crush on a girl at work but was too shy to ask her out. He sometimes stared at her during the work shift. She came over to him and told Jim that she sure didn't like him looking at her all the time. Jim was embarrassed and angry that she didn't like him.
Effective 3
- Apologize to the girl and tell her you will stop.
Fair 2
- Understand that there is nothing you can do, just stop staring at or thinking about the
- Write the girl a note telling her that you like her.
- Go out of your way to avoid her so you won't be embarrassed
Ineffective 1
- Tell the gif she is making a mistake and ask her out on a date.
- There is nothing you can do you will have to stay woman and upset over the situation.
- Deny that you were looking at her Keep staring at the girt to get her attention.
- Tell her to shut up and to get away from you.
- Quit the job to avoid being around her.
- Spread duty rumors about the gin if she is going to be a bitch.
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