Lesson 1: Objectives

Students will:

1. Identify what criticism is and why people criticize.
2. Distinguish valid criticism from invalid criticism.
3. Identify negative consequences of HOT and COLD responses to unclear criticism.
4. Identify the LOOKING, THINKING AND ACTING elements of a COOL response to unclear criticism.
5. Demonstrate understanding of why the COOL response of "Ask to Clarify/Accept" can be effective when presented with unclear criticism.
6. Identify benefits of using the BeCool response to unclear criticism.
7. Recall and model the three steps of the BeCool response to unclear criticism: LOOK COOL, THINK COOL and ACT COOL using the "Ask to Clarify/Accept" process.
8. Identify additional courses of action that are available if the BeCool response doesn't work.

Optional Objectives:

9. Recognize the perceptual-cognitive styles of HOT, COLD and COOL responses to unclear criticism.
10. Identify the LOOKING, THINKING AND ACTING elements of HOT and COLD responses to unclear criticism.
11. Recall and model the LOOKING, THINKING AND ACTING elements of HOT and COLD responses to unclear criticism.